International Call Cente Jobs in Chennai - Iyanar Infotech Private Limited
International Call Cente
Job Description
Job Summary
Summary
The major purpose of the Call centre Agent is to handle inbound calls/chats for the existing potential customers. The Call centre agent is accountable for the delivery of high - quality professional services in accordance with the mission, core values and purposes of the organization.
Responsibilities and Duties
Skills, Attributes and essential functions:
- The call Centre agent must possess the following skills, attributes and essential functions:
- Energetic, strong work ethic and Excellent organisation skills,
- Strong customer service focus
- Self-motivated and goal oriented,
- Excellent written/oral communication skills with a genuine concern for the customer,
- Ability to work quickly to meet targets,
- Willingness/proactive to learn and improve in all aspects of the position,
- Strong desire in sales and successful negotiating skills.
- Demonstrates flexibility and adaptability
- Passion to work in a team environment
- Flexible in working Night shifts.
- Candidates should be flexible in working US shift
- Rotational week off on week days(Not on weekends)
- Salary Rs. 10,000 - 15,000/month + Daily and Monthly incentives
Qualifications and Skills
Minimum Qualifications:
- The Call centre agent must satisfy the following minimum qualifications:
- Any Degree
- Computer literacy in MS Office( Word, Excel)
- Strong presentation skills
- Customer service and Sales experience( added advantage)
- Good Communication Skills
Benefits
Benefits of this position
- Attractive Salary
- Opportunity for ongoing work
- Opportunity for career growth
- Incentives, competition, prizes
- Insurance benefits
Job Particulars
About Company
Iyanar Infotech is an IT service providing company offering software development, BPO Support, SEO and Content Management System services to its clients. We are a performance driven organization catering to all IT needs of our customers
Online computer technology has grown exponentially over the past few years in terms of demand and quality of service. Vying this huge appeal for IT services, Iyanar Infotech aims to meet this growing demand by exceeding the expectations of our clients and take delivery of service to a whole new level.
We provide software development services like web development &web designing, BPO Support to various products and services, Search Engine Optimization (SEO), Search Engine Marketing (SEM) and Content Management System services/to our clients.
We provide the most innovative, cost effective and efficient technological and support solutions to organizations irrespective of its size and sector. Focusing on results, we use our technical expertise and industry insight to help our customers meet their digital goals.
Our working ideology is to be a forerunner in providing top quality IT solutions by utilizing our strong knowledge in information technology as a strategic/key business tool. We provide companies and individuals our high quality products and efficient customer services to keep them ahead in the competition and take them to a new height of excellence.