International / Domestic BPO / Customer support. Jobs in Bangalore - Black And White Business Solutions

Dear Candidate,

Greeting from Black and White Business Solutions Pvt Ltd..!!

Great Opportunities with TOP BPO MNC's,

Looking for immediate Joiner freshers and experienced For BPO / Voice Process (Customer support / Technical support/)

Education : Any Graduate in Any Specialization

Shift : Rotational Shifts / Dayshift / US Shift.

Experience : Freshers / Experience

Sal : (freshers 3L PA) - ( Experience upto 4L PA)

Contact HR Meghala @ 9742675454

Designation :  Process Associate/ Sr Process Associate/ Customer Support/ Sr Customer Support

Customer :

Banking / Insurance / Telecom / Airline ticketing / Medical Billing / AR Calling /E-Commerce

JOB Role :

• Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)

• Provide World Class Customer Service.

• End to Transaction of Reports.

• Need to maintain Accuracy in Reports.

• Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills

• Excellent verbal and written communication skills

• Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls regarding technical issues for end-users.

• Perform problem cause analysis

• Resolve customer queries and achieves customer delight.

• Ability to Identify Opportunity and Implement Process Improvements

Venue:

Address:721, Chinmaya Mission Hospital Rd,

Binnamangala, Stage 1,

Indiranagar, Bengaluru, Karnataka 560038

Landmark : Opp to M.K Retail

next to Andhra Bank

Regards,

HR Meghala