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International Technical chat support. Jobs in Bangalore - Black And White Business Solutions

Openings for International Technical chat support.

Black And White Business Solutions
experience-icon 0.6 to 3+ Years
salary-icon 18000 - 28000 Monthly
Expired

Posted: 25 Sep 20

Job Description

Dear Candidate's,


Greeting from Black and White Business Solutions Pvt Ltd..!! 

Job openings with TOP BPO Multinational Companies for Customer support associate / Technical Support Associate / Service Desk / IT Help Desk


Contact Person:Meghala @9742675454

E-mail id : hr5454@blackwhite.in 


 B.E/B.Tech / B.Sc / BCA / BBA /MCA /MTech / Diploma Freshers / Experience can appear for Multiple MNC BPO's ,

 Free placement @ Black and White Business Solutions Pvt Ltd 

Technical Support : Voice / Semi Voice / Non Voice Process

  • Technical Trouble Shooting

  • Hardware and Networking

  • IT Help Desk

  • Desktop Support

  • Technical Chat / Email Support

  • IT Trouble Shooting


Technical Skills :
Trouble shooting/Command for IP Adress/RAM/ROM/Networking - LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting/Active directory/Hardware /installation/ Microsoft/ Mac /Apple


Designation :
Technical Support Analyst / Associate / Sr. Associate / Service Desk / IT Help Desk / Process Associate / Sr.Process Associate


Roles :

  • Handle technical support questions via our ticketing system.

  • Help customers set up their website Help transfer customer accounts from other providers.

  • Help customers with script and software upgrades Help and repair infected and compromised accounts.

  • Handle server monitoring tickets and repair systems in

  • event of failures. Help build and configure new servers

  • Keep track of request and make sure they are implemented as planned

  • Participate in incident handling concerning technical issues / server issues through chat support

  • Microsoft environment knowledge

  • Have some level of technical understanding of the products building up a desktop service

  • Domain, Hosting management, Server Management- disk space, server usage management, backups, configuration, renewals, L1 Tech support

  • Basic Troubleshooting, Monitoring, Backup

  • Doing Email configuration-Outlook


Skills Required :

  • Should be flexible with rotational Shifts

  • Graduates / PUC / Diploma fresher or Experience can apply


Benefits :

  • Day / Rotational Shifts

  • Salary - upto 4.5lpa

  • Unlimited incentive Structure

  • No registration Fees(Free placement).



For more details Contact :

  • Recruiter Meghala@9742675454

  • Email Id :HR5454@blackwhite.in


Documents Required :
Fresher :

  • 10th / 12th / Graduation all semester Marks card

  • Aadhar Card ID proof

  • Pan Card ID


Experience :

  • Previous Companies Offer letter / relieving letter / one month pay slips

  • 10th / 12th / Graduation all semester Marks card

  • Aadhar Card ID proof

  • Pan Card ID

*************PLEASE DO REFER YOUR FRIENDS*************




Job Particulars

Role others
Who can apply Experienced (0.6 to 3+ Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1005165
Job Category Others
Locality Address Indiranagar
Country India

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