International Technical E-mail and chat support. Jobs in Bangalore - Black And White Business Solutions
Job Description
Dear Candidates,
Greeting from Black and White Business Solution Pvt Ltd !!
Openings for Web Hosting - Non Voice Process / Technical Chat
Required Skills
Candidates with min 1+yrs of experience in Technical chat Support experience on Web Hosting with Good communication skills
Technical Skills :
Web hosting , troubleshooting, LAN/VAN/MAN,System Configure, IP Configure,Windows,safe mode, control panel, device manager,internet settings
Roles and responsibilities :
Diagnosed and resolved customer technical issues via phone and web Support included Lenovo, and Motorola devices
Remained dedicated to customer calls, explained issues, provided answers to questions until customer had problem solved and a complete understanding of issue
Monitored company performance against service level agreements and communicated any issues
Utilized internal database frequently to ensure accuracy and expedite resolution organized and followed through with billing policy.
- Troubleshooting and resolving technical problems and other general account inquiries over the phone.
for more details contact Recruiter Meghala@9742675454E-mail id : HR5454@blackwhite.in
- Candidates from Bangalore location are preferred
***************************PLEASE DO REFER YOUR FRIENDS*************************************