International Telecaller jobs - Chennai - Alphentrix Global Services Pvt Ltd - 0 to 3 years of experience - 24 December 2021
International Telecaller
Job Description
Language
Required: Candidates should possess Fluent in English with Hindi /
Malayalam / Kannada/ Telugu
Roles
and responsibilities
·
Calling to the customers to remind their due
date of instalment.
·
Reminder calls to delinquent customers who
failed to make the payments.
·
Explain the consequences to customer on not
paying on time.
·
Provide the options of payment channels for
making the payment.
·
Fix appointment for the field collections team
if customer asks for collecting payment from home.
·
Follow up with the customers till the payment is
received.