International Voice Process Jobs in Bangalore - Black And White Business Solutions
International Voice Process
Job Description
Dear Candidate's,
Greeting from Black and White Business Solutions Pvt Ltd..!!
Huge Openings with TOP BPO Multinational Companies for Technical Support Associate / Service Desk / IT Help Desk
Telecom / Mobility process
B.E/B.Tech
/ B.Sc / BCA / BBA /MCA /MTech / Diploma Freshers / Experience can
appear for Multiple MNC BPO's , Free placement @ Black and White
Business Solutions Pvt Ltd
Client : Renowned Company
Technical Support : Voice / Semi Voice / Non Voice Process
- Technical Trouble Shooting
- Hardware and Networking
- IT Help Desk
- Desktop Support
- Technical Chat / Email Support
- IT Trouble Shooting
Technical Skills :
Trouble shooting/Command for IP Address/RAM/ROM/Networking - LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting/Active directory/Hardware /installation/ Microsoft/ Mac /Apple
Designation :
Technical Support Analyst / Associate / Sr. Associate / Service Desk / IT Help Desk / Process Associate / Sr. Process Associate
Roles :
- Handle technical support questions via our ticketing system.
- Help customers set up their website Help transfer customer accounts from other providers.
- Help customers with script and software upgrades Help and repair infected and compromised accounts.
- Handle server monitoring tickets and repair systems in
- event of failures. Help build and configure new servers
- Keep track of request and make sure they are implemented as planned
- Participate in incident handling concerning technical issues / server issues through chat support
- Microsoft environment knowledge
- Have some level of technical understanding of the products building up a desktop service
- Domain, Hosting management, Server Management- disk space, server usage management, backups, configuration, renewals, L1 Tech support
- Basic Troubleshooting, Monitoring, Backup
- Doing Email configuration-Outlook, Zoho and GSuite
Skills Required :
- Should be flexible with rotational Shifts
- Graduates / PUC / Diploma fresher or Experience can apply
Benefits :
- Day / Rotational Shifts
- Salary - upto 4.5lpa
- Unlimited incentive Structure
- No registration Fees(Free placement).
Documents Required : Fresher :
- 10th / 12th / Graduation all semester Marks card
- Aadhar Card ID proof
- Pan Cad ID
Experience :
- Previous Companies Offer letter / relieving letter / one month pay slips
- 10th / 12th / Graduation all semester Marks card
- Aadhar Card ID proof
- Pan Cad ID