International Voice Process Jobs in Bardhaman,Kolkata - IGLOBAL IMPACT ITES PVT. LTD.

Last Date 21 Jan 2018


Date of posting: 22 Nov 17
Job Description:  

  • The Customer Care Executive position interfaces with customers via outbound calls, inbound calls or through the Internet depending upon client requirements for the purpose of selling basic products and services related to Website Designing & Development,  Mobile Application Development ,Digital Marketing etc.
  • This position is responsible for processing customer orders and sales, providing | receiving information, selling client products|service, as well as providing basic customer service support. 
Essential Functions | Core Responsibilities:  
  • Ability to effectively communicate, both verbally and written
    • Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs)
    • Clarify customer requirements; probe for understanding and appropriately provide the required services/package to the customer.
    • Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
    • Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
    • Maintain enhanced knowledge & selling skills of services related to Website Designing & Development | Mobile Application Development | Digital Marketing etc. 
    • Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
    • Participate in activities designed to improve customer satisfaction and business performance
    • May offer additional products or services
    Disclaimer :  
    • The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 
    • They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. 
  • Job Summary

    Job Type : Full Time
    Job Role : BPO / Telecaller
    Job Category : Diploma,BPO
    Hiring Process : Face to Face Interview
    Who can apply : Freshers


    IGLOBAL IMPACT ITES PVT. LTD.(IGI) is a leading IT & BPO company in Durgapur,West Bengal,India. We successfully service global customers in the field of Website Designing & Development,Software Development,Mobile Application Development,Online Marketing,E-Commerce Development,Game Development,Content Writing & BPO Services.
    This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us
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    IGLOBAL IMPACT ITES PVT. LTD. recruiting International Voice Process candidates nearby Kolkata, Bardhaman.IGLOBAL IMPACT ITES PVT. LTD. vacancies for International Voice Process is recruited through Written-test, Face to Face Interview etc.
    IGLOBAL IMPACT ITES PVT. LTD. Company recruits a lot of candidates every year based on the skills . The candidates with BBA/BBM, 10th Pass (SSC), BCA, 12th Pass (HSE), Diploma, B.Com, BA are selected to full fill the vacancies in BPO / Telecaller job field. The candidates nearby Kolkata, Bardhaman can apply for International Voice Process position in IGLOBAL IMPACT ITES PVT. LTD.. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the IGLOBAL IMPACT ITES PVT. LTD. recruitment, candidates are mostly chosen for the department of BPO / Telecaller . To learn more about the current jobs and other details, it is better to go through official site of IGLOBAL IMPACT ITES PVT. LTD. and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of IGLOBAL IMPACT ITES PVT. LTD. and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in IGLOBAL IMPACT ITES PVT. LTD. and near your city and get a secured career.