international voice process Jobs in Delhi,Faridabad,Ghaziabad - Standardsservices

Job Summary

We are looking enthusiastic and hard working candidate with excellent English communication skills for our US process.

This opening is for voice process night shift . 

Responsibilities and Duties

• Provide client support
• Communicate with clients and get the required information from clients
• Update CRM system with information gathered

Required Experience, Skills and Qualifications

• Fluency in US English
• Excellent written and verbal communication
• Excellent written and organizational skills.
• Able to prioritize and work in a fast paced, constantly changing environment with the ability to multitask.
• Attention to detail and excellent time management..
• Ability to understand, apply and explain company policies and procedures.
• Self-motivated and has the ability to project a positive attitude.
• Listening and Communication skills: Customer Service Professional must possess active listening skills and be engaged when communicating with customers.
• Patience: Customer Service Professionals must be patient and polite, especially when dealing with difficult or upset customers.
• Problem-solving skills: When addressing customer issues, Customer Service Professionals need to analyze situations, investigate problems, and determine solutions.

Benefits

• Huge incentives are provided .
  
•  TA + MEALS facilities .
  
• Positive working environment. 
  
• Salary on time .