International Voice Process Jobs Opening in 2coms consulting pvt Ltd at Thane, Mumbai
International Voice Process
2coms consulting pvt Ltd
0 Years
22000 - 32000 Monthly
Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Expired
Posted: 13 Apr 22
Job Description
Designation: International Voice Process
Location: Mumbai
We ar Looking for International Voice Process
Job Description:
- Manage US customers incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
- interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Required skills:
- Excellent Communication Skill.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality
- Should have fully Vaccinated
- Should have open for Woek From Office (Cab Fascility available with 5 days working)
- Open for night (US) shift.
- Freshers to experience all can apply
- For more details reach me on or share resume on
Job Particulars
Role bpo telecaller
Education Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers
Hiring Process Telephonic Interview
Employment TypeFull Time
Job Id1465395
Job Category MBA , Diploma , BPO , BSc/BCA/BBM
Locality Address Thane
State Maharashtra
Country India
About Company
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