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International Voice Process Jobs Opening in 2coms consulting pvt Ltd at Thane, Mumbai

International Voice Process

2coms consulting pvt Ltd
Expired

Posted: 13 Apr 22

Job Description

Designation: International Voice Process

Location: Mumbai

We ar Looking for International Voice Process

Job Description: 
  • Manage US customers incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Required skills:
  • Excellent Communication Skill.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality
  • Should have fully Vaccinated 
  • Should have open for Woek From Office (Cab Fascility available with 5 days working)
  • Open for night (US) shift.
  • Freshers to experience all can apply 
  • For more details reach me on or share resume on

Job Particulars

Who can apply Freshers
Hiring Process Telephonic Interview
Employment TypeFull Time
Job Id1465395
Locality Address Thane
Country India

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