International Voice Process Jobs Opening in Silgate solution pvt ltd at Thane, Mumbai

International Voice Process

Silgate solution pvt ltd

1 to 2.5 Years

Not disclosed

Expired

Posted: 06 Jun 22

Inbound International Voice Process

Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets

Domestic & international experience require

Fixed Night Shift

Unlimited incentives given per weekly basis

Immediate joiners is preferred

Saturday & Sunday Fixed off

Work from office