IT DESKTOP SUPPORT ENGINEER Jobs in Hyderabad - IXORA Global Services
Job Description
- Position: IT Support Engineer(50 Positions)
- Client: NSE(National Stock Exchange of India Ltd.)
- Employment: 3 Months Contract(can be confirmed based on Performance)
Roles and Responsibilities
- Installation, Maintaining, Administration & Troubleshooting of Windows Operating Systems Win 7, Server 2008 etc.
- Installing, Configuring & Troubleshooting , Ubuntu.
- Installing, Configuring & Troubleshooting Lotus Notes 8.5.3 &MS outlook
- Create Users & reset the domain user password, Manage OUs, Configuring User Accounts and Managing Profiles
- Maintaining & Troubleshooting Printers and Scanners problems.
- Installing the Applications, Links &Software.
- Installing, Updating and Registered desktop & laptop users in Trend Micro Office Scan anti- virus, Quick heal etc.
- Remotely handle domain users through VNC, Net meeting , Remote Desktop etc.
- Installing and Configuring Printers and Network Printers.
- Installing and Configuring Omni Banking Software
- Troubleshooting Of Computer Hardware
- CCTV , EPBAX and IP phone, Switch, Firewall Maintaining and Troubleshooting
- Bio – Matrix Attendance Machine Installation Maintaining and Troubleshooting.
- Installationand Troubleshooting WIFI Router & Virtual Router.
- All other needful software installation and registration and able to Crack
- Installation Replica Server Online examination servicer
- Conducting online examination
- Installation, Troubleshooting & Configuration of NSEIT Exam Software on NSEIT Provided Laptops
- Installation, Troubleshooting & Configuration of NSEIT Verification Desk Software on Test Venue Provided Desktops
- Installation, Troubleshooting & Configuration of NSEIT Exam Conduction Software on Test Venue all Desktops
- Troubleshooting of Test venue network if required
- Coordinate with Respective Test Venue IT Executives to resolve any IT/Network related problems .
- Visit the designated test venue sites and confirm attendance at the site by calling up project manager scheduled date.
- Report immediately to the NSE IT -venue coordinator for any issues identified during the check list based activity.
- Carry out the recommended actionable points by NSE IT which are specific to Vendor IT Executive. Coordinate with NSE IT Technical team and Test Venue IT administrator for completing the pre exam site preparation related activity.
- Support during exam scheduled dates
- Visit the designated test venue site at 7.00 am in the morning on all the exam schedule dates.
- Carry out the checklist based activities which are required to be performed before start of the exam at the designated test venue.
- Provide technical support if any required during the Exam scheduled date.
- Escalate immediately to NSEIT if any issues identified and which are not resolvable even after replacing with the standby systems / solutions provided by NSE IT for the reported problem.
- Complete end of the day check list based activity and share the reports to NSE IT and CMS Project manager. Support post exam schedule (last exam date) .
- Take signoff from the NSE IT on the completion of the activity
- Update NSE IT and Project manager on the closure.
- Age : Maximum age limit 32 years
- Qualification: Any Graduation - Passed out 2014 to 2016
- Experience: 1 to 5 years experience (After graduation)(Minimum 1 years in IT Experience)
- SHOULD BE WILLING TO TRAVEL FOR OFFICIAL PURPOSE AS PER CLINET
- REQUEST and able to speak Hindi Language
- Note: Candidates without experience and Undergone Training in IT Support with good communication can apply for this position.
Job Particulars
About Company
xora Global Services is a Business Process services Organization providing both technical and Operational Support Services, with a modest beginning in the early part of 2004. Our service offerings were upgraded with more focused approach managerial, business operations management and functions. These skill sets are helping us to bring about customer specific cost effective solutions which are at need of the hour.
Ixora with a strength of 200+ exceptional skilled people network helps us to succeed in the complex world of business support services across PAN India. Our reach to the right skill sets and mapping to the right opportunities help us to deliver right fit solutions to our clientele. We treat clearly People as our Core Assets. Our endeavor is to constantly improve people skill sets and provide them right opportunities to excel. Our commitment to team is demonstrated by the way of empowerment, entrusting responsibility, fair treatment, open communication, rewards and recognition programs.
Ixora Global Services firmly believes in the benefits of a partnership culture with its clients. This not only gives us a greater understanding of the business needs, but also allows us to understand and act proactively to serve and to meet the present & future customer needs.
Our account management style delivers an approach that we can be involved from concept to completion stage. We assure our clients with the highest levels of information security, business ethics and professional courtesy.
