IT Desktop Support Technician - Troubleshooting Jobs in Pune - Sumasoft
Job Description
Company - Sumasoft - Desktop support technician
We have this position in our company
Job Description
Summary of the Scope :
ITIL Foundation certified.
CompTIA A+ certified.
We have this position in our company
Job Description
Summary of the Scope :
- Maintain and support standard/non-standard software's and hardware's. Ensure that these remain fully functional for all and Responsibilities :
- Provides day-to-day technical support to employees for network infrastructure and internal desktop systems software and hardware.
- Installs, configures and troubleshoots desktop systems, workstations and network issues in a heterogeneous environment.
- Maintains passwords, data integrity and file system security for the desktop environment.
- Communicates highly technical information to both technical and non-technical personnel.
- Incumbent acquires job skills and learns company policies and procedures to complete routine tasks and assignments.
- Incumbent possesses moderate understanding of general job aspects and some understanding of the detailed aspects of the job.
- Responsible for software and hardware incident support within service levels.
- Also responsible for new installations of hardware and software through the IT Service Catalog and service request process within service levels.
- Qualification in engineering /computer science/ Information technology.
- Minimum two (3) years of experience in Desktop support.
- Experience in Help Desk role supporting PC hardware, Windows, Microsoft products and other desktop applications.
- Experience in installing, configuring, assembling and repairing computers, monitors, network infrastructure and peripherals such as printers and related hardware.
- Excellent customer service and troubleshooting skills for general computing issues including software upgrades and preventative maintenance.
- Strong written and oral communications skills (English)
Job Particulars
Role it software engineer
Who can apply Experienced (3 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id953794
Job Category IT/Software
Locality Address
State Maharashtra
Country India
About Company
Sumasoft
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