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IT Hardware Engineer Jobs - Mumbai - Mhatre Enterprises

NOC L1 Technician

Mhatre Enterprises
experience-icon 1 to 2 Years
salary-icon 20000 - 25000 Monthly
Expired

Posted: 03 May 16

Job Description

Job description

Essential Real World Experience & Competencies:

Minimum of 1-2 years IT support experience with technologies such as
Microsoft, Apple, Citrix, Linux, VMware, Symantec, CA, TrendMicro
Working knowledge of hardware platforms including HP, DELL, IBM, Cisco
Ability to work in a 24*7 environment
Passion for customer service
Able to build and maintain relationships
Strong verbal and written communication skills
Excellent problem-solving skills
Proven ability to work within and across teams
A “do whatever it takes” attitude

Essential Skills/Certifications

This role requires the following Qualifications;
MCITP  Windows Server 2008 or higher
MCP in Windows Desktop
HP Hardware Server exposure (Vendor Cert would be nice to have)
     
Skills/Exposure in the following technologies:
Windows Backup,Symantec Backup Exec
MS RDS
VMware
Symantec Endpoint or McAfee
Microsoft Exchange 2007 or higher
Networking Fundamentals

Candidate should know french

Duties & Responsibilities

  • Monitor infrastructure and systems.
  • Enter trouble tickets into ticket tracking system and escalate based on severity to other facets of IT.
  • Perform troubleshooting using tools and utilities to resolve system/network. Performance and related system/network issues.
  • Record incident details.
  • Alert appropriate On Call staff of incident.
  • Escalate to IT management as appropriate.
  • Engage vendors on hardware/software issues and escort clients for repair operations.
  • Arrange for external technical support assistance where problems cannot be resolved in-house.
  • Work in shift

Job Particulars

Education BE/B.Tech
Who can apply Experienced (1 to 2 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id188402
Job Category IT/Software
Locality Address
Country India

About Company

Mhatre Enterprises
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