IT Hardware Engineer Jobs - Mumbai - Mhatre Enterprises
Job Description
Job description
Essential Real World Experience & Competencies:
Minimum of 1-2 years IT support experience with technologies such as
Microsoft, Apple, Citrix, Linux, VMware, Symantec, CA, TrendMicro
Working knowledge of hardware platforms including HP, DELL, IBM, Cisco
Ability to work in a 24*7 environment
Passion for customer service
Able to build and maintain relationships
Strong verbal and written communication skills
Excellent problem-solving skills
Proven ability to work within and across teams
A “do whatever it takes” attitude
Essential Skills/Certifications
This role requires the following Qualifications;
MCITP Windows Server 2008 or higher
MCP in Windows Desktop
HP Hardware Server exposure (Vendor Cert would be nice to have)
Skills/Exposure in the following technologies:
Windows Backup,Symantec Backup Exec
MS RDS
VMware
Symantec Endpoint or McAfee
Microsoft Exchange 2007 or higher
Networking Fundamentals
Candidate should know french
Duties & Responsibilities
- Monitor infrastructure and systems.
- Enter trouble tickets into ticket tracking system and escalate based on severity to other facets of IT.
- Perform troubleshooting using tools and utilities to resolve system/network. Performance and related system/network issues.
- Record incident details.
- Alert appropriate On Call staff of incident.
- Escalate to IT management as appropriate.
- Engage vendors on hardware/software issues and escort clients for repair operations.
- Arrange for external technical support assistance where problems cannot be resolved in-house.
- Work in shift
Job Particulars
Role it hardware engineer
Education BE/B.Tech
Who can apply Experienced (1 to 2 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id188402
Job Category IT/Software
Locality Address
State Maharashtra
Country India
About Company
Mhatre Enterprises
Jobs By Location
Mumbai
Gurgaon
Kolkata
Pune
Hyderabad
Delhi
Chennai
Bangalore
Noida
Ahmedabad
Others also searched for
Job & career videos Subscribe