IT Service Desk Engineer Jobs in Bangalore - Klaus IT Solutions

IT Service Desk Engineer
Klaus IT Solutions
Bangalore(Domlur )
CS, BSc(CS), BCA, MCA
Klaus IT Solutions
Last Date 22 Aug 2021
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Klaus IT Solutions - Job Details

Date of posting: 23 Jun 21

Role Overview:

 This is a fantastic opportunity to join a global Team and influence the shape and future of IT Service Desk from day one.  We will be insourcing IT Service Desk, recruiting an entire team to support 10,000 users globally.  The successful applicants will have an influence on future new hires, defining policy and procedures and building this new Service Desk from scratch.

Company Overview

With the mission of capturing the biggest market share in the area of cybersecurity, network security, endpoint security, threat research, malware research, cloud security, we work together for a common goal of shaping the company’s future by designing and building the best in class robust and scalable security products for consumer and enterprise customers. As industry top performers, we aim to develop an optimized high-performance system software solutions with high availability and reliability.

About the Role:

The IT Service Desk Technicians role is to provide support to all members of staff.  The successful candidate will communicate with users across all offices, over the phone, via email, and instant messaging platforms.

The ideal person will have experience with most of the following:

  • Windows 10, OSX, Mobile Devices (Android, iOS)
  • Experience in a helpdesk ticketing environment
  • Microsoft Office
  • Exposure to ITIL Policies and Procedures, specifically Incident, Request, Knowledge, and Problem Management.
  • Office 365 Administration
  • Office 365 Applications - Word, Excel, PowerPoint, Outlook
  • Excellent customer service experience
  • Enthusiastic and a 'can-do attitude.
  • Administering Security Products Solutions for Clients

Traits:

  • The ideal candidate is self-motivated and results-oriented.
  • High integrity and excellent judgment.
  • Highly collaborative
  • Intellectual curiosity — you're eager to learn new concepts; you're willing to admit you don’t know certain things, will ask for help, roll up your sleeves, and learn
  • Sense of ownership — you have a mentality of “the buck stops with me” and always ask “what did I contribute to this situation?”
  • Low ego — you shouldn’t be prone to thinking that a job is too small
  • Brave, adaptable, calm under pressure — you’re unafraid to operate in high-pressure, chaotic situations
  • Multitasking and flexible to work at a different timezone.

    Job Summary

    Job Type : Full Time
    Job Category : Core Technical
    Hiring Process : Face to Face Interview, Telephonic Interview
    Who can apply : Freshers
    State : Karnataka
    Country : India

    About Klaus IT Solutions

    Klaus IT, is a Software Consulting and Technology services Company founded in 2011. We provide IT Services and Solutions to our clients and have been successfully delivering to the on-going demands, on various technologies/ domains , taking time and care to understand client's strategies and goals .

    We have more than 1600+ employees currently working with us and see a huge demand in terms of open positions. 

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    This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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    Klaus IT Solutions recruiting IT Service Desk Engineer candidates nearby Bangalore(Domlur ).Klaus IT Solutions vacancies for IT Service Desk Engineer is recruited through Written-test, Face to Face Interview etc.
    Klaus IT Solutions Company recruits a lot of candidates every year based on the skills JavaScript. The candidates with CS, BSc(CS), BCA, MCA are selected to full fill the vacancies in Engineer (Core, Non-IT) job field. The candidates nearby Bangalore(Domlur ) can apply for IT Service Desk Engineer position in Klaus IT Solutions. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Klaus IT Solutions recruitment, candidates are mostly chosen for the department of Engineer (Core, Non-IT) . To learn more about the current jobs and other details, it is better to go through official site of Klaus IT Solutions and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Klaus IT Solutions and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Klaus IT Solutions and near your city and get a secured career.