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This is a fantastic opportunity to join a global Team and influence the shape and future of IT Service Desk from day one. We will be insourcing IT Service Desk, recruiting an entire team to support 10,000 users globally. The successful applicants will have an influence on future new hires, defining policy and procedures and building this new Service Desk from scratch.
With the mission of capturing the biggest market share in the area of cybersecurity, network security, endpoint security, threat research, malware research, cloud security, we work together for a common goal of shaping the company’s future by designing and building the best in class robust and scalable security products for consumer and enterprise customers. As industry top performers, we aim to develop an optimized high-performance system software solutions with high availability and reliability.
About the Role:
The IT Service Desk Technicians role is to provide support to all members of staff. The successful candidate will communicate with users across all offices, over the phone, via email, and instant messaging platforms.
The ideal person will have experience with most of the following:
Klaus IT, is a Software Consulting and Technology services Company founded in 2011. We provide IT Services and Solutions to our clients and have been successfully delivering to the on-going demands, on various technologies/ domains , taking time and care to understand client's strategies and goals .
We have more than 1600+ employees currently working with us and see a huge demand in terms of open positions.
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