IT Software Developer Jobs in Visakhapatnam - Mylas Information Technology
Job Description
Responsibilities
- Actively monitor application performance and maintain system up time, while troubleshooting customer reported software bugs from external support teams.
- Communicate with Business Analysts, Support Staff, Customer Success Team Individuals, and other relevant Amplifai teams on resolving and answering escalated technical problems and issues.
- Detect and diagnose code-related issues.
- Collect and document information about product performance, product application problems, and failures.
- Develop and suggest needed product improvements based on data collected. Communicate and collaborate with Product Management to create a better customer service experience.
- Make improvements to existing product documentation and assist in the development of internal and customer-facing training materials.
- Resolve customer issues within committed SLAs and timelines.
- Perform miscellaneously job-related duties as assigned.
Job Particulars
Role it software engineer
Education B.Com, BA, BBA/BBM, BCA, BE/B.Tech, BEd, BSc, BVSc, B.Design, B.FashionTech, BFA, B.P.Ed, B.F.Sc(Fisheries), BSW, Other Graduate
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id878868
Job Category IT/Software , BSc/BCA/BBM
Locality Address Daba Gardens
State Andhra Pradesh
Country India
About Company
Mylas Information Technology
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