IT Software-Engineer Jobs - Ahmedabad - EBusiness Guru

Eligibility : BSc(CS, IT), BCA, MCA, BE/B.Tech(CSE, ECE, IT)

Location : Ahmedabad

Last Date : 21 Oct 2016

Experience Required: Freshers

Hiring Process : Face to Face Interview

eBusiness Guru - Job Details

We are glad to offer you an opening that we believe would interest you as it matches your profile.

The following are the details of the opening:

Opening at: eBusiness Guru
Designation: Software Application Database Technical Support

Job Location: Ahmedabad

  • Must be able to Communicate fluently in English
  • Remote Installation help to our clients.
  • Ready to work on rotational shift on saturday and sunday's too.
  • Remote Trouble shooting of the customer queries.
  • Handling the technical query phone calls.
  • Conducting online training for our customers.
  • Responsible for taking Inbound Calls of Potential customers.
  • Able to provide best-in-class customer service and resolution to customer queries.
  • Provide International client support and technical issue resolution via E-Mail, Phone and Remote support.
  • Ability to employ a high level of interpersonal and communication skills to solve customer problems.
  • Deliver Software/Technical assistance based on instruction and pre-established guidelines
  • Interacting with the customers to gather their feedback regarding the products/Applications.
  • Ability to distinguish among data provided and identify relevant information.
  • Ability to handle incoming inquiries effectively and efficiently for application/software.
  • Ability to log all incoming calls and accurately complete case notes in the call tracking database.
  • Knowledge of various PC Operating Systems (Win XP, Win 7, etc.)
  • Knowledge and experience with Microsoft office.

What We Expect :-

  • We are a reputed outsourcing company therefore we work in strict disciplinary environment
  • We need industry standard coding that is comprehensive, compact and with latest developments
  • Our developers have to face needs various countries and from various cultures so you should have ability to understand their culture and their business to give appropriate solutions.
  • You should be good at communicating in English.
  • You have to work in team so you should be good team player.
Apply Now

Note: This posting is done directly & exclusively on

We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs.

About eBusiness Guru

Ebusiness Guru is one of the leading multi channel solutions catering to companies from a wide range of industries. We offer customised Ecommerce and digital marketing solutions which will fit your requirements. We are not just another website design contractor, but we are here to make a partnership with you, to help you on a day to day basis.

We strongly believe that each business has specific needs and should be specifically catered with unique solution according to the business and industry requirements. Our team includes dedicated experts of website designers, developers & digital marketing experts, digital artists, graphic designers who come together for unique solutions based on clients needs.

We specialize in making your website a success, to bring a positive return on investment, whether your performance is measured by a sale, or an enquiry. We measure our success by the success we have brought you. If you are performing, then we are performing.

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