IT Software-Engineer Jobs - Coimbatore - QDegrees

Quality Analyst
IT Software-Engineer Jobs - Coimbatore - QDegrees
Last Date 12 Nov 2016

QDegrees - Job Details

Date of posting: 13 Sep 16
  • To measure customer interaction by monitoring CRM Transactions.
  • To ensure meeting the assigned audit targets within the decided timelines
  • To check whether the CSR (Customer Service Representative) has incorporated Knowledge and competence and the customer was able to comprehend to what the CSR was talking about.
  • Capture the observations of each audit assignment in the prescribed templates and make recommendations for corrective action and conduct follow-up on agreed action plans where appropriate.
  • To be an active participant in both internal & external call calibrations.
  • Ensure the adequacy and effectiveness of Internal Control System of the Company.
  • QA will report to a Senior Quality Analyst.
  • Must be a graduate in any stream. Masters degree would be an added advantage
  • Minimum 1 year of audit experience in BPO/ITes, preferably in Telecom domain.
  • Excellent analytical skills, advisory, interview technique, report writing, presentation and communication skills, and problem solving and effective project and time management abilities.
  • Possess good organizational, interpersonal and leadership skills.

Job Summary

Job Type : Full Time
Job Category : IT/Software,BSc/BCA/BBM
Hiring Process : Face to Face Interview
Who can apply : Freshers

About QDegrees

We are a consulting firm that helps our clients improve their ability to deliver the value expected by their customers in a fashion that is sustainable and provides the return on investments sought after by their stakeholders and investors.
This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us
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QDegrees recruiting Quality Analyst candidates nearby Coimbatore.QDegrees vacancies for Quality Analyst is recruited through Written-test, Face to Face Interview etc.
QDegrees Company recruits a lot of candidates every year based on the skills HTML, Angular JS, CSS, JavaScript, Node JS. The candidates with BVSc, BBA/BBM, CS, BDS, BCA, BHM, BEd, ICWA, CA, BSc, B.Arch, B.Com, BA, LLB are selected to full fill the vacancies in IT Software-Engineer job field. The candidates nearby Coimbatore can apply for Quality Analyst position in QDegrees. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the QDegrees recruitment, candidates are mostly chosen for the department of IT Software-Engineer . To learn more about the current jobs and other details, it is better to go through official site of QDegrees and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of QDegrees and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in QDegrees and near your city and get a secured career.