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IT Software-Engineer Jobs - Coimbatore - QDegrees

Quality Analyst
QDegrees
QDegrees
Last Date 12 Nov 2016

QDegrees - Job Details

Date of posting: 13 Sep 16
  • To measure customer interaction by monitoring CRM Transactions.
  • To ensure meeting the assigned audit targets within the decided timelines
  • To check whether the CSR (Customer Service Representative) has incorporated Knowledge and competence and the customer was able to comprehend to what the CSR was talking about.
  • Capture the observations of each audit assignment in the prescribed templates and make recommendations for corrective action and conduct follow-up on agreed action plans where appropriate.
  • To be an active participant in both internal & external call calibrations.
  • Ensure the adequacy and effectiveness of Internal Control System of the Company.
  • QA will report to a Senior Quality Analyst.
  • Must be a graduate in any stream. Masters degree would be an added advantage
  • Minimum 1 year of audit experience in BPO/ITes, preferably in Telecom domain.
  • Excellent analytical skills, advisory, interview technique, report writing, presentation and communication skills, and problem solving and effective project and time management abilities.
  • Possess good organizational, interpersonal and leadership skills.

Hiring Process : Face to Face Interview

About QDegrees

We are a consulting firm that helps our clients improve their ability to deliver the value expected by their customers in a fashion that is sustainable and provides the return on investments sought after by their stakeholders and investors.
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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QDegrees recruiting Quality Analyst fresher’s in Coimbatore. The QDegrees vacancies for Quality Analyst is filled through Face to Face Interview etc.
QDegrees jobs for fresher’s are very common in nature as the company recruits a lot of fresher’s every year based on the skills . The candidates with BVSc, BBA/BBM, CS, BDS, BCA, BHM, BEd, ICWA, CA, BSc, B.Arch, B.Com, BA, LLB are selected to full fill the vacancies in IT Software-Engineer job field. The fresher’s applying for Quality Analyst should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to QDegrees recruitment, fresher’s are mostly chosen for the department IT Software-Engineer. To learn more about the current jobs and other details, it is better to go through official site of QDegrees and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of QDegrees and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.