IT Software-Engineer Jobs - Mumbai - Street Light Software Pvt Ltd

Eligibility : BVSc, BBA/BBM, BSc, BCA, BE/B.Tech, BEd, B.Com, BA

Location : Mumbai(Vikhroli )

Last Date : 25 Oct 2016

Experience Required: 0-2 Years

Hiring Process : Face to Face Interview

Street Light Software Pvt Ltd - Job Details

Job Description
We are looking for a bright Testing & Software Support Engineer to become a product expert and work directly with customers & provide software support to our customers via phone, web, email, chat and other support channels as required.


  • Take ownership of customer issues reported and see problems through to resolution.
  • Research, diagnose, troubleshoot and identify solutions to resolve customer issues.
  • Carry out regression testing every time when changes are made to the code to fix defects.
  • Bug tracking and follow up.
  • Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
  • Communicating test results to the development team.
  • Provide prompt and accurate feedback to customers.
  • Ensure proper recording and closure of all issues.
  • Prepare accurate and timely reports.
  • Document knowledge in the form of knowledge base tech notes and articles.


  • Graduate degree in any discipline
  • Strong problem-solving skills
  • Excellent client-facing skills
  • Excellent written and verbal communication skills
  • 0-2 years experience required in Support.

Apply Now

Note: This posting is done directly & exclusively on

We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs.

About Street Light Software Pvt Ltd


A passion for software development, a desire to provide simple, easy-to-use SaaS based products over several domains and the zeal to prove ourselves time & again is the guiding force behind Street Light Software. We absolutely love what we do, and this makes our journey even more satisfying.

Who are we?

We are up & coming Software Company with key resources having over 11 years of hands-on experience in IT, software & application development, product integration & start-up operations. Based out of Mumbai, the ‘Street Light Software’ team comprises of a group of highly qualified, trained and experienced individuals in the field of IT & Software Development.

What We Do?

We know what it takes to build a software application that is collaborative, cost effective, useful & transparent. This understanding coupled with knowledge of the various tools of software development has led us to venture into the swiftly emerging arena of SaaS.

Jobs by Location