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IT Software-Engineer Jobs - Mumbai - Street Light Software Pvt Ltd

Testing Software Support Engineer
Street Light Software Pvt Ltd
Mumbai(Vikhroli )
0 to 2 Years
Street Light Software Pvt Ltd
Last Date 25 Oct 2016

Street Light Software Pvt Ltd - Job Details

Date of posting: 26 Aug 16

Job Description
We are looking for a bright Testing & Software Support Engineer to become a product expert and work directly with customers & provide software support to our customers via phone, web, email, chat and other support channels as required.

Responsibilities

  • Take ownership of customer issues reported and see problems through to resolution.
  • Research, diagnose, troubleshoot and identify solutions to resolve customer issues.
  • Carry out regression testing every time when changes are made to the code to fix defects.
  • Bug tracking and follow up.
  • Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
  • Communicating test results to the development team.
  • Provide prompt and accurate feedback to customers.
  • Ensure proper recording and closure of all issues.
  • Prepare accurate and timely reports.
  • Document knowledge in the form of knowledge base tech notes and articles.

Requirements

  • Graduate degree in any discipline
  • Strong problem-solving skills
  • Excellent client-facing skills
  • Excellent written and verbal communication skills
  • 0-2 years experience required in Support.

Hiring Process : Face to Face Interview

About Street Light Software Pvt Ltd

WE ARE STREET LIGHT SOFTWARE

A passion for software development, a desire to provide simple, easy-to-use SaaS based products over several domains and the zeal to prove ourselves time & again is the guiding force behind Street Light Software. We absolutely love what we do, and this makes our journey even more satisfying.

Who are we?

We are up & coming Software Company with key resources having over 11 years of hands-on experience in IT, software & application development, product integration & start-up operations. Based out of Mumbai, the ‘Street Light Software’ team comprises of a group of highly qualified, trained and experienced individuals in the field of IT & Software Development.

What We Do?

We know what it takes to build a software application that is collaborative, cost effective, useful & transparent. This understanding coupled with knowledge of the various tools of software development has led us to venture into the swiftly emerging arena of SaaS.

This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Street Light Software Pvt Ltd recruiting Testing Software Support Engineer Experienced(0 to 2 Years) candidates in Mumbai(Vikhroli ). The Street Light Software Pvt Ltd vacancies for Testing Software Support Engineer is filled through Face to Face Interview etc.
Street Light Software Pvt Ltd jobs for Experienced(0 to 2 Years) candidates are very common in nature as the company recruits a lot of Experienced(0 to 2 Years) candidates every year based on the skills . The candidates with BVSc, BBA/BBM, BSc, BCA, BE/B.Tech, BEd, B.Com, BA are selected to full fill the vacancies in IT Software-Engineer job field. The Experienced(0 to 2 Years) candidates applying for Testing Software Support Engineer should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to Street Light Software Pvt Ltd recruitment, Experienced(0 to 2 Years) candidates are mostly chosen for the department IT Software-Engineer. To learn more about the current jobs and other details, it is better to go through official site of Street Light Software Pvt Ltd and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of Street Light Software Pvt Ltd and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.