IT Support Engineer Jobs in Across India - I feel
Job Description
Responsibilities:
-Implement, Support, upgrade and Monitored Networks, systems and infrastructure for alarms, security, patches, and upgrade issues.
- Support user systems in a Windows and Mac environment
- Respond and resolve user daily requests through a ticket tracking system
-Windows server support and maintenance
-VMware, Hyper-V
-Cloud (Azure, O365)
-LAN/WAN support, Network routing, switching
-VoIP system support
-Flexibility in working hours (e.g., to support installations, emergencies, migrations, etc. that occur outside of normal business hours)
Requirements
-Excellent oral and written communication skills.
-Excellent communication and customer service skills.
- fast and reliable internet connection as all the work is home based.
-Excellent problem solving, troubleshooting and analysis skills.
-experience in end-user support in a Microsoft Active Directory and Mac.
-Firewall configuration experience.
-experience with troubleshooting and resolving networking LAN, Wifi and VPN issues.
-Excellent customer service skills