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IT Support Engineers Jobs in Delhi - Sites Learning India

IT Support Engineers
Sites Learning India
Delhi(Delhi-Others)
0 Years
Sites Learning India
Last Date 30 Oct 2021
This Job is Expired

Sites Learning India - Job Details

Date of posting: 23 Oct 21

Job Responsibilities: -

·         Provide on-site technical support to system users by troubleshooting issues and working directly with vendors to resolve major hardware and software problems.

·         Maintain systems, install new equipment, and make modifications to company infrastructure as requested.

·         Able to troubleshoot mobile devices (setup email and security tokens).

·         Assist system users by confidently troubleshooting Tier 1-Tier 3 issues, including: Azure AD, MS Exchange, O365, MDM, SharePoint, Windows 10, Outlook, and other office apps.

·         Evaluate client’s operational efficiency of different IT systems and recommend improvements.

·         Manage ticket queue by manually documenting, tracking, and monitoring problems while ensuring all tickets are responded to and closed in a timely manner.

·         Interact with company in house users using clear and concise communication to facilitate ticket status updates and product availabilities.

·         Manage IT Inventory for the company with updated information all the time.

·         Manage MS Exchange environments and Azure AD (e.g., add, delete, change) as needed and keep up to date.

·         Manage company LAN/WAN and troubleshoot any related issues reported by users.

·         Effectively demonstrate a sense of urgency while acting in a professional, calm manner and manage appropriate and realistic expectations to ensure overall users.

·         Leverage critical thinking skills to evaluate all possible solutions and use appropriate judgment to apply most effective resolution methodology.

Job Summary

Job Type : Full Time
Hiring Process : Face to Face Interview
Who can apply : Freshers
State : Delhi
Country : India

About Sites Learning India

Sites Learning India
This Job is Expired
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Sites Learning India recruiting IT Support Engineers candidates nearby Delhi(Delhi-Others).Sites Learning India vacancies for IT Support Engineers is recruited through Written-test, Face to Face Interview etc.
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