IT Support Executive Jobs in Ahmedabad - Contech Bpo Services Pvt. Ltd.
IT Support Executive
Contech Bpo Services Pvt. Ltd.
Expired
Posted: 30 May 19
Job Description
- Analyzing system logs and identifying potential issues with computer systems.
- Applying operating system and antivirus updates, patches, and configuration changes.
- Adding, removing, or updating user account information, resetting passwords, etc.
- Answering technical queries and assisting production users.
- Having good experience in Windows Active Directory, DNS, DHCP, GPO, Antivirus and Backup.
- Having good experience in Installation & Configuration on switches, Routers & Firewalls.
- Having knowledge in handling ticket tool, MS Office Packages and desktop related issues
- Analyze records and logs to spot underlying trends and potential issues.
- Ensuring that the network infrastructure is up and running.
- Maintain procedures and reports that provide technical support to the entire organization.
- Strong problem-solving skills, the ability to replicate, diagnose and resolve problems.
- As an Administrator, you should be able to do system administration, Incident / problem determination and resolution, Incident, Problem, Change and Configuration management, Service incidents and queries within the agreed service levels. Perform Service Requests based on Standard Operating Procedures. Work on scheduled tasks as part of Change Management. Should be able to handle issues independently and suggest/ implement services improvements plans.
- Language Skills: English Language
- Preferred Job Field: Healthcare back office and other BPO/KPO Services
Job Particulars
Role others
Education Certificate Course (ITI), BCA, Other Graduate, Other Course
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id628350
Job Category BSc/BCA/BBM
Locality Address
State Gujarat
Country India
About Company
Established
in 2000, Contech BPO is a 100% Export Oriented Unit (EOU) offering high-quality
services to clients in Medical Transcription, Music Digitization and remote
Medical Scribing. With a strong employee base of almost 50 employees, Contech
has clients in 17 countries across North America, Europe, Australia and Asia.
Armed with a strong IT infrastructure and HIPPA complaint processes, Contech
prides itself in bringing maximum value to clients across the globe. Contech
BPO has partnered with a San Francisco-based wearable tech ( Google
Glass ) based company to provide live Scribing services to US-based
physicians. We are THE PIONEERS in the Medical Scribing process in Western
India.
Jobs By Location
Ahmedabad
Noida
Kolkata
Gurgaon
Bangalore
Hyderabad
Pune
Chennai
Mumbai
Delhi
Others also searched for
Job & career videos Subscribe