IT System Support Jobs in Bangalore - Uncle Delivery Express

We at Uncle Delivery are now looking for a Local Office IT Support person to help us with IT System Support across our offices locally. This function helps us bring our IT systems standardization and to the next level. We’re a young and modern tech company where most of our work is conducted via Cloud-based. We’re hoping you’re a person who finds this an interesting challenge rather than a troublesome fact!

You will be part of the Office IT Infrastructure Project team here at Uncle Delivery. Our end-to-end goal is to deliver the best experience working here from a tooling perspective and make sure that Uncle Delivery stuff actually works and is secure. So, whilst you’d suggest your own decisions, process and implementation within the Office IT space, work closely with the HR team.

What we seek:

• Coordinate with Telecom Service (ISP) Vendors to ensure Offices Telco Circuits availability (Internet, IDAP, ISDN, PSTN etc)
• Coordinate and maintain office Meeting Rooms VC and AV System.
• Communication with IT vendors in various categories.
• Maintain and support office User's Workstation (PC/Laptop) and various Office IT Equipment life-cycle and availability.
• Coordinate and troubleshoot for Office Structured Cabling System.
• Daily System Administration and support.
• Documentation (Inventory and IT-related documentation).
• Troubleshooting for IT equipment and inquiries of users.

What we are looking for:

• Degree or certificate holder in Information Technology or related disciplines
• Qualification in CCNA, MCSE, MCP, MCITP is a plus
• Experienced in Procurement Procedure for IT Equipment and vendors / ISP communication
• Experienced in G-Suite is a plus
• 2 - 3 years solid experience in IT Technical Support, System Administration
• Experienced in Networking (Firewall, Core/Access Switching, etc), On Perm/ Cloudbase Server and IP/ Cloud PABX System Concept, Connection and Installation
• Solid experience in AV VC System Concept, Design and Technical Troubleshooting
• Experience in MacOS/ Windows Installation, Administration and maintenance
• Basic knowledge of IT Server/ Comms Room Infrastructure and Structured Cabling System
• Knowledge MS Office 365 (Words, Excel, PowerPoint)