IT Tech Support Jobs - Ahmedabad - Always Post
Job Description
Job Responsibilities
- Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet
- Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, printers and more
- troubleshooting system and network problems and diagnosing and solving hardware or software faults
- providing support, including procedural documentation and relevant reports
- setting up new users' accounts and profiles and dealing with password issues
- responding within agreed time limits to call-outs
- Follow up and make scheduled call backs to customers where necessary
Required Skills:
- Proper phone etiquette
- Problem Solving, LAN Knowledge, Help Desk Experience, Verbal Communication, Operating Systems, Phone Skills, Customer Service, Quality Focus, PC Proficiency, System Administration
- Ability to speak, write and type clearly and accurately
- Knowledge of customer service principles and practices;
Job Particulars
Education B.Arch, B.Com, B.Pharm, BA, BBA/BBM, BCA, BDS, BE/B.Tech, BEd, BHM, BSc, BVSc, CA, CS, ICWA, LLB, MBBS
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id169916
Job Category BPO , BSc/BCA/BBM , Tech Support
Locality Address
State Gujarat
Country India
About Company
ALWAYS POST was founded in 2013. It is the brain child of guys who are passionate to write, design and promote unique ideas in the world of digital marketing. Here you will find resources related to web designing, programming, content writing, print and publication.
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