IT technical support Jobs in Navi Mumbai - 3d india

IT technical support
3d india
250000 - 300000 Per Year
3d india
Last Date 19 Jul 2018

3d india - Job Details

Date of posting: 20 May 18
  • Manage help desk ticketing queue.
  • Detailed logging of incoming calls using helpdesk software (Kaseya).
  • Resolve first-tier support issues; route second and third-tier support issues to appropriate IT support staff (printing issues, network connectivity, MS Office, basic application troubleshooting).
  • Follows-up on all calls in a timely and professional manner. 
  • Active Directory administration. (add, disable and delete users and understand NTFS and file share permissions).
  • Windows desktop administration (Windows 7/10).
  • Basic SharePoint administration is a plus (add user permissions) • Basic network troubleshooting skills.
  •  Mobile Device Management (iPhones/Android).
  • Be very neat & detail oriented (understand the importance of following procedures, documentation).
  • Provide remote assistance to users in a mobile environment.
  • Manage enterprise antivirus (deployment, virus and malware removal as needed).
  • Experience supporting Microsoft Office applications.
  • VPN client troubleshooting.
  • Exchange 2010 administration (add and delete users) .

Job Summary

Job Type : Full Time
Job Category : Tech Support
Hiring Process : Face to Face Interview, Telephonic Interview
Who can apply : Freshers

About 3d india

3D India Staffing Research & Consulting is a leading provider of integrated business solutions based on SAP, Oracle, and non-ERP applications. The solutions leverage the use of industry expertise and leading-edge technologies to focus on delivering innovative solutions to clients in the Asia Pacific region. In addition, 3D India Staffing Research & Consulting provides IT solutions, corporate training and value-added staffing solutions on ERP and other technologies with decade over proven excellence. With 3D India Staffing Research & Consulting, the clients benefit from 3D India concentrated focus on their unique needs and challenges. 3D-ISRC IT infrastructure expertise, service delivery methodology and technical depth, provides its clients with solutions that increase the clients' profitability, productivity, and efficiency.
This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us
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3d india recruiting IT technical support candidates nearby Navi Mumbai.3d india vacancies for IT technical support is recruited through Written-test, Face to Face Interview etc.
3d india Company recruits a lot of candidates every year based on the skills . The candidates with BBA/BBM, BSc, BCA, BSW, BEd, BFA, B.Com are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Navi Mumbai can apply for IT technical support position in 3d india. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the 3d india recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of 3d india and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of 3d india and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in 3d india and near your city and get a secured career.