Associate Systems Analyst
Eligibility :
- BE/BTech (CS/IT/IS) from 2017 batch with 70% marks in their highest education
- BSc (CS/IT),BCA from 2017 batch with 65% marks in their highest education
Position Summary :
Achievement of objectives is generally measured by product up-time. Performs as the first line of defense to take appropriate action toward resolving computer system problems as they appear. Detects, analyzes, and resolves system problems while minimizing impact on customer service. Differentiates between primary and secondary computer system failures. Based on the severity or type of event, determines what additional resources are required. Issues service interruption reports to requisite agencies.
Duties & Responsibilities :
- Ensure that the production schedules (batch, online, and backup) complete successfully.
- Assist in administration of production systems and applications.
- Maintain system standards, reliability, and performance requirements for customer and Itron production operations.
- Provide internal and external customer support.
- Sustain in-depth knowledge of system and application software to act as backup for system administrators.
- Participate in the installation, upgrade, test, and troubleshooting of hardware and software.
- Work with system, database, and network administrators to resolve issues.
- Propose and work with system administrators to implement system and application enhancements.
- Develop and analyze statistical reports to monitor the efficiency of the daily production schedule.
- Document procedures and configurations.
- Document, report, and track problems to appropriate system administrators or departments. Perform follow up to ensure quick resolution.
- Develop working relationships with other System Operators, Network, Database, and System Administrators.
- Ability to work non-standard shift including holidays and weekends
- Perform troubleshooting of backhaul and initiate internal or external trouble tickets as appropriate.
- Attend customer and vendor meetings as required.
- Develop, implement, and test production procedures and disaster recovery plans.
Salary : INR 3 LPA
Tentative drive date : 18th March 2017 (Saturday)
About Us
Itron
Itron is a world-leading technology and services company dedicated to the resourceful use of energy and water. We provide comprehensive solutions that measure, manage and analyze energy and water.
Leveling Criteria :
- The following is a listing of preferred educational, experience, and certification requirements. An equivalent combination of education, experience, and training may be used to satisfy the preferred requirements for the job.
- Skill - Has substantial understanding of the job and applies knowledge and skills to complete a wide range of tasks
- Job Complexity - Works on assignments that are moderately difficult, requiring judgement in resolving issues or in making recommendations
- Interaction - Interacts with others across multiple teams to resolve equipment, product and technology problems
- Supervision - Normally receives little instruction on daily work, and general instructions on newly introduced assignments
- Contribution - Recommends process improvements
- Impact - Impacts schedule/deliverables for own team
Disclaimer: This Content is provided by Itron, TeamLease E Hire Private Limited (Formerly Cassius Technologies Private Limited) disclaims all warranties against infringement, In no event will TeamLease E Hire Private Limited (Formerly Cassius Technologies Private Limited) be liable for any loss or damage.