Jr NOC Engineer Jobs in Kolkata - Telcasta Services India Private Limited

Jr NOC Engineer

Telcasta Services India Private Limited

0 Years

6000 Monthly

Expired

Posted: 29 Jan 21

Job Description

Network operation activity includes routing, configuration of Carriers, Maintaining Network Uptime, proper support to IT & ITES, overall NOC Operation And Other Departments Computers Maintenance Administration.
Details provided in as below. To accomplish the primary goal of network monitoring and troubleshooting computer and telecommunication networks and systems, have to performs several tasks. Need to ensures smooth functioning of the network for business needs and keeps the downtime to a negligible level.

This includes the following responsibilities:

To ensure maximum possible service availability and performance.

Monitor Systems: Have to monitor the performance and capability of computer systems using diversified tools. Need to figure out the malfunctioning of hardware, software, and environmental alerts.

When a problem is recognized, have to do the root cause analysis (RCA). Troubleshoot Problems: work to triage or troubleshoot the issues, within the defined areas. NOCs generally have standard operating procedures (SOP) that will closely follow. This may include coordinating with third-party vendors, customer contacts, or other IT/ NOC teams for a holistic solution. Tracking Issues: In response to incidents, should carefully track and document all defects and resolutions in detail.

This helps in increasing the expert base of NOC and helps in maintenance of system’s health record. Often, the NOC has a ticketing system that is accountable for updating.

Report Incidents: When the technical issues are complicated which needs an immediate response or troubleshooting, must escalate the matter to management as per the SOP (Standard Operation Procedure). If need be, can include the other IT resources, 3rd party or vendors for a faster resolution after obtaining the proper approvals.

They maintain the appropriate communication channels within intra teams or outside so that all stakeholders are kept informed ahead in time bound manner.

Job Particulars

Role engineer core non it

Education BE/B.Tech

Who can apply Freshers

Hiring Process Written-test, Telephonic Interview

Employment TypeInternship / Projects

Job Id1104626

Job Category Core Technical

Locality Address Rajarhat New Town

State West Bengal

Country India

About Company

TELCASTA is successfully scaling the international markets and helping telcos, carriers, MNOs & MVNOs to do business with advanced technologies. Our Business Support System (BSS) products extend converged & interconnect roaming solutions, rating, retail subscriber prepaid and postpaid billing, deal management, fraud management, and business process automation solutions. We provide Network Switching Subsystem (NSS) solutions through a complete product suite of Class 4 & 5 Switching solutions, Unified Communications, VoIP Telephony & Conference solutions.

In the last 20 years we have accumulated significant technical and commercial experience. During this time we have developed long-term relationships with a wide range of clients. These include FTSE 100 companies, high performance enterprises and progressive private sector organizations. All have the same vision, to use technology to enhance the way they do business.

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