Jr Technical Support Engineer Jobs in Pune - SevenMentor Pvt Ltd
Job Description
Position Jr Technical Support Engineer Industry Type IT industry Configure Routers and switches as per customer requirement Installing servers creating users policy DNS DHCP Research and identify solutions to software and hardware issuesDiagnose and troubleshoot technical issues including account setup and network configurationAsk customers targeted questions to quickly understand the root of the problemsTrack computer system issues through to resolution within agreed time limits Ensure all issues are properly loggedPrioritize and manage several open issues at one timeFollow up with clients to ensure their IT systems are fully functional after troubleshootingPrepare accurate and timely reportsDocument technical knowledge in the form of notes and manualsMaintain jovial relationships with Clients Education BE IT Comm E TC Elec ME IT Comm E TC Elec B Sc M ScComm BCS MCS Certifications in CCNA will be an advantage
Job Particulars
Role it software engineer
Education Diploma, B.Com, M.Com, BCA, BE/B.Tech, BSc, MCA, ME/M.Tech, MSc, PG Diploma, 12th Pass (HSE)
Who can apply Freshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id957707
Job Category IT/Software , Diploma
Locality Address
State Maharashtra
Country India
About Company
SevenMentor Pvt Ltd
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