Need a Institute/Coaching Class?
IT Courses / Govt Exam Preparation
Higher Studies / Studies Abroad
Technical Support Executive (JUNIOR BUSINESS ANALYST)
Need immediate Joiner
Employment Bond for 2years is mandatory
WORK FROM OFFICE
Work Location - Chennai (Perungudi)
Experience - 0- 1 years
Customer service inquiries
• Identifying and assessing customers needs to achieve satisfaction in chats & in emails
• Manage large amounts of incoming & outgoing calls
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Excellent communication and presentation skills.
• Handling International Calls (Mainly US and UK).
• Ability to multi-task, prioritize, and manage time effectively.
• Prior experience with MS Office Suite.
Candidate having experience in BPO industry or worked as a AR caller earlier can apply
Fully solved online mock placement papers with latest test pattern,count down timer,detail test analysis with answer and explanation is available at Power Placement Preparation:P3.
Start your preparation now with P3 and increase your success probabiltiy.