Junior Project Manager / Business Analyst Jobs in Indore - Riseom Solutions Private Limited

Amazing opportunity for a budding candidate to build up their career in IT Sector, we are looking for a manager to head one of our product.

The Candidate should have the ability and interest to lead an IT product managing both customer & internal teams.

Responsibilities:

• Driving customer satisfaction and experience by addressing product-related queries received on the user support portal
• Identify trends and patterns in large amounts of information using appropriate tools/techniques to scale the product
• Plan and implement the overall analytics and business intelligence strategy regarding the launch and development of new products
• Glean insights regarding product friction, customer pain-points, and user personas to drive product and process recommendations
• Spearhead user-behavior analysis to develop innovative strategies, tools and, modifications for enhancing the customer experience in collaboration with Product Teams
• Report key performance metrics to senior management

Requirements:

• Qualification/Work Experience: Undergraduate or Graduate degree with 0-2 years of work experience
• Analytical Skills: Applying your analytical genius to work with large amounts of data
• Communication Skills: Having exceptional written and verbal communication skills to drive content development and interact with the high-end audience
• Business Acumen: Having business smartness coupled with a strong understanding of business concepts
• Computer Skills: Proficiency in word processing, spreadsheets (Excel) and PowerPoint
• Initiative: Ability to work with limited supervision within a team with a high level of individual initiative