Junior System Engineer Jobs in Kochi - SupportSages

The responsibilities include but not limited to the following :

• Provide day-to-day operational support including responding to incidents, troubleshooting, and executing corrective action.

• Provide live chat support.

• Monitor servers and networks and escalate to the corresponding department.

• Provide basic customer support through ticketing system.

• Operating System Installation and Maintenance.

• Carry out tasks under the supervision of mentor

• Identification of various server issues and act according to the guidelines.

• Documentation of issues.

Candidate requirements:

• Ability to handle English language as if it is your first language.

• General knowledge of Networking, Hardware and Software

• Proficient in Linux

• Good Knowledge on Web server, Mail server, DNS, FTP, SSH ( Thorough knowledge on Apache and DNS will fetch you the job)

• Good understanding about usage and purpose of Firewalls

• Good team player- Able to work independently and well in a team.

• Caring and no bossy attitude.

• Willingness to share your knowledge with your colleagues.

• Passion to excel in whatever you do.

• Creative thinking and ability to 'think outside the box' are ESSENTIAL.

• Honesty and Integrity

• The ability to respond effectively under pressure.

  Experience : 0 – 1 year

  Qualification: B TECH, MCA
  Preferred Resume Format: Pdf.

  Salary : 1.4 Lakh to 3.00 Lakh per annum