Junior Telecaller Jobs in Bangalore - Catapulse Infoline
Junior Telecaller
Job Description
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
Job Particulars
About Company
Warm Greetings from Catapulse Edu Consultans!
We are one of the most reputed and highly sophisticated educational consultants based in Bangalore, covering a wide range of consultancy services in various sectors of the educational industry such as Engineering, Polytechnic, Management, Pharmacy, Nursing, Allied Health Sciences, Hotel Management etc.
Our wide ranges of marketing strategies and contacts have made remarkable response from reputed institutions across India and aboard. We have succeeded in guiding, introducing and enrolling numerous candidates every year to various reputed educational institutions across India.