L1 Desktop Support Engineer Jobs in Chennai - Correct Choice Consultancy
Job Description
International Remote Infrastructure Management- IRIM
Responsibilities:
· Well experienced in remote infrastructure management with the help of remote management tools
· Responsible for attending trouble tickets & issue calls from various customers with various help desk tools.
· Troubleshooting customer-reported problems – Remote support and On-site support.
· Responsible for managing Installation, configuration, migration, of Infra
· Responsible for infrastructure monitoring services, routine and preventive maintenance, service restoration and provide assurance to customers.
· Responsible for infrastructure performance, availability, alarm, configuration, and fault management.
·Installation of OS and software
· 24/7 shifts and 6 days working