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L1 Support Engineer Jobs - Bangalore - Trigent Software

Eligibility : BSc(CS, IT), BCA, MCA, BE/B.Tech

Location : Bangalore

Last Date : 30 Sep 2016

Year of passing: 2015 - 2016

Experience Required: Freshers

Hiring Process : Face to Face Interview

Trigent Software - Job Details

Designation:
  • ?L1 Support Engineer? within our IT Infrastructure business for first level of troubleshooting on systems, applications, networks etc. Selected candidates would be trained and will work in a front end client facing role and would be the first point of contact for any IT related issues like laptop/desktop, Operating systems, network connectivity etc. The candidates should have excellent communication skills. BE / B.Tech (any stream) / BCA / B.Sc. (CS/IT)/MCA from 2015 and 2016 batch can apply. 
Eligibility Criteria:
  • BE / B.Tech (any stream) any stream from 2015 and 2016 batch. Should have cleared all semester exams (no backlogs)
  • MCA/ BCA / B.Sc. (CS/ IT) candidates with excellent academic background can also apply.
  • Candidates should have excellent communication skills.
  • Decent knowledge related to operating system, hardware, networking, etc.
Job Description: 
  • Fundamental Technical know how on system trouble shooting, few prominent knowledge areas are:-  
    • Microsoft Windows Operating Systems (9X, NT, 2000, XP)
    • Microsoft Office
    • Network Connectivity
    • Printers and print Services
    • E-Mail and Internet mail
  • Familiar with Lotus Notes and MS Outlook email clients.
  • Excellent communication skills, with neutral accent. (Voice based Support)
  • Excellent written communication skills with email etiquetes.
CTC: 2.22 LPA (22 to 25k take home salary)

Work Location: Bangalore

Please Note:
  • Employee need to work in rotational shifts.
Shift duration : 10 Hours (9 hours of work+ 1 hour of break)
We follow 5 day work week however weekend off may not always be on Saturday & Sundays and may fall on other week days.
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