L1 support Jobs in Bangalore - Qwikcilver Solutions Pvt. Ltd
Job Description
- The role will involve technical support.
- Ability to effectively handle multiple tasks (taking calls, responding to e-mails, updating performance trackers, self-study on process updates) in a fast paced environment
- Excellent Communication skills.
- Take calls from Global clients and initiate the right response to them, positively and professionally.
- Knowledge of customer service principles and practices.
- Good typing skills.
- Responsible for meeting daily, weekly, monthly and annual targets.
- B. Tech graduates in any discipline can apply/walk in .
- 60% marks throughout in the career.10. Flexible to work in rotational shifts.
Job Particulars
About Company
QwikCilver is India's leading end-to-end Gift Card Solutions provider. We power 90% and above of the Gift cards in India, including brands like Levis-, Arrow, Amazon, Flipkart, Snapdeal and 100 such other leading brands.
The Qwikcilver technology platform is robust and currently hosts over 100,000 transactions per day. QwikCilver is tracking to deliver GMV of Rs. 1000 crores. QwikCilver has a License from the Reserve Bank of India (RBI) to issue Pre-paid Instruments (Semi closed loop cards).
The company owns and operates India's largest website for Gift cards (). The company is privately held and funded by well-established Venture Capital firms Helion Venture Partners () and Accel Partners () and recently Amazon. The company is headquartered out of Bangalore. For more information please see
The company is growing exponentially and we are looking for talent to augment the current lines of business, as well as staff new lines of business.
