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L1 Technical Support Associate - SAS Enterprise Guide Jobs in Mumbai - Lericon Informatics Pvt. Ltd.

L1 Technical Support Associate - SAS Enterprise Guide

Lericon Informatics Pvt. Ltd.
experience-icon 0 to 3 Years
salary-icon Not disclosed
qualification-icon BCA, BSc
Expired

Posted: 27 Mar 21

Job Description

Mandatory Skills: Base SAS, SAS EG, SQL, SAS VA(Knowledge)We are looking for immediate joiners on SAS L1 Technical Support.- Technically skilled candidates with good problem-solving ability in BASE SAS, SAS EG along with knowledge on SAS VA. - The duties include being a reference point for all Level1 Support related queries at the user level for SAS Development, responding to user needs in a timely manner and ensuring the optimal running of all systems, among other technical duties.- Expected to display good interpersonal skills as they will interact with colleagues from various departments and executive levels. - They are required to listen to their technical needs, understand their problems and implement solutions to them.-

Troubleshooting SAS issues from L1 perspective.-

Coordinating with inter department for troubleshooting.-

Providing support to users and being the first point of contact for error reporting.-

Establishing good relationships with all departments and colleagues.-

Managing technical documentation.Required Candidate profile-

Bachelor's degree in Computer Science or related field.-

0-1 years experience in SAS Environment.-

SAS Certification will be advantageous.-

Excellent written and verbal communication skills.-

Good interpersonal skills.-

Attention to detail.-

Good problem-solving skills.

Job Particulars

Education BCA, BSc
Who can apply Freshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment Type0
Job Id1161013
Locality Address
Country India

About Company

Lericon Informatics Pvt. Ltd.
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