L2 Technical Support Engineer Jobs in Bangalore - Amagi Media Labs

L2 Technical Support Engineer
Amagi Media Labs
2016 - 2017
360000 Per Year
Amagi Media Labs
Last Date 09 Jan 2018

Amagi Media Labs - Job Details

Date of posting: 10 Nov 17

L2 Support Engineer:

L2 Support Engineer is a member of the operations team responsible troubleshooting and maintenance of the Amagi network.


Key responsibilities include:

  • Monitor and Troubleshoot and resolve customer tickets raised against Amagi’s solution for clients’ digital media broadcast needs
  • Track and resolve assigned tickets
  • Interact with the customer (Verbal as well as emails) to understand details and communicate ticket resolution
  • Help L2 in deploying digital media broadcasting infrastructure for TV channels
  • Maintain and troubleshoot network setup at remote installations
  • Interaction with internal teams to understand resolution of tickets


Skills required:

  • Bachelor in Engineering, Diploma
  • Good written and spoken communication skills
  • Good to have – Working knowledge of Linux
  • Good to have – Experience in broadcasting systems.
  • Must be willing to travel (Domestic & International)
  • Likes to resolve problems, able to innovate and find better ways to do things.
  • Has to be flexible to work in shifts on rotational basis to handle L2 support.
  • Positive and persistent “can do” attitude.
  • Ability to work unsupervised and under pressure

Hiring Process : Written-test, Face to Face Interview, Group Discussion

About Amagi Media Labs

Amagi is the world’s first cloud-managed broadcast services and targeted advertising solutions company. Amagi brings simplicity, advanced automation, and transparency to the entire broadcast operation, be it for traditional TV or next-gen multiscreen platforms. Amagi has deployments in over 40 countries, enabling TV networks to launch, operate, and monetize channels anywhere in the world. Amagi also provides targeted advertising solutions to 2,500+ brands, shaping the future of TV advertising. Amagi Corporation is based in New York, with offices in London, Hong Kong, New Delhi, Mumbai, and the R&D center in Bangalore.
This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us
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Amagi Media Labs recruiting L2 Technical Support Engineer fresher’s in Bangalore. The Amagi Media Labs vacancies for L2 Technical Support Engineer is filled through Written-test, Face to Face Interview, Group Discussion etc.
Amagi Media Labs jobs for fresher’s are very common in nature as the company recruits a lot of fresher’s every year based on the skills . The candidates with MCA, BE/B.Tech are selected to full fill the vacancies in IT Software-Engineer job field. The fresher’s applying for L2 Technical Support Engineer should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to Amagi Media Labs recruitment, fresher’s are mostly chosen for the department IT Software-Engineer. To learn more about the current jobs and other details, it is better to go through official site of Amagi Media Labs and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of Amagi Media Labs and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.