L2 Technical Support Engineer Jobs - Kolkata - Riz Infotech Pvt Ltd
Job Description
Candidates should:
- Have fluency in English.
- Be able to understand customer queries and respond accordingly.
- Be able to provide solutions using voice as well as remote assistance.
- Be ready to work in 24x7 rotational shifts.
- Knowledge of Windows OS issues (7, 8.1 and 10).
- Knowledge of Mac OSX issues.
- Internet issues (Connection problems, networking).
- Knowledge of Printers (HP, Dell, Epson, Lexmark, Canon).
- Knowledge of INTUIT software (TurboTax, Quickbooks and Quicken).
- Email Clients (Outlook, Thunderbird, Incredimail, AOL Desktop, MSN).
- MS Office Installation and Troubleshooting.
- Perfect English communication skills.
- Should be comfortable in day/night shifts.
Job Particulars
Who can apply Freshers and Experienced (0 to 3 Years )
Hiring Process Written-test, Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id162549
Job Category BSc/BCA/BBM , Tech Support
SkillsTech Support
Locality Address AJC Bose Road , Alipore , Ballygunge , Baranagar , Behala , Bhawanipur , Camac Street Area , Chandni Chowk , College Street , Dalhousie, Desapriya Park , Dum Dum , E M Bypass , Elgin Road , Esplanade , Garia , Gariahat , Hatibagan , Hazra , Howrah, Jadavpur , Kankurgachi , Kasba , Kestopur , Lake Town , New Alipore , Park Circus Area , Park Street , Picnic Garden , Prince Anwar Shah Road , Rajarhat New Town , Rash Behari Avenue , Salt Lake , Sarat Bose Road , Sealdah Area , Shibpur , Shobha Bazar , Shyam Bazar , Southern Avenue , Tangra , Theatre Road , Tollygunge , VIP Road , Kolkata-Others
State West Bengal
Country India
About Company
Riz Infotech Pvt Ltd
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