Lead - MNP Retention Jobs in Mumbai - Airtel X Labs
Job Description
Lead - MNP Retention
5 - 8 years-mumbai
Job Responsibilities :
· Churn management for Voluntary and involuntary cases an
· End to end monitoring and closure of MNP cases.
· MNP retention performance of Prepaid & postpaid cases.
· Field Visit to monitor address high churn accounts
· Compiling the VOC of customer and sharing with the stakeholder
· Term Cases resolution
What specific skills and traits should this person possess
Graduate / MBA with 5 years of experience in relevant field
· Strong business acumen
· Strong analytical skills
· Be entrepreneurial
· Leadership qualities
· Building Collaborative relationships
· Ability to adapt to situations & challenges
Job Particulars
Role others
Education MBA/PGDM, Any Graduate
Who can apply Experienced (3+ Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id915733
Job Category Others
Locality Address
State Maharashtra
Country India
About Company
The Growth team at Airtel X Labs drives user retention, acquisitions, and revenue by optimizing Airtel’s products and inventing high-impact marketing channels. For example, the growth team built the Airtel Online Store to enable customers to buy premium devices with instant credit verification and approval, and secure plans -- all under a few clicks. The team also spearheads the end-to-end homes platform and smart API platform.
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