Level -2 Support Analyst Jobs in Pune - Tata Consultancy Services Limited
Job Description
Level -2 Support Analyst Desired Experience Range5-10 years Location of Requirement Pune TCS has always been in the spotlight for being adept in âthe next big technologiesâ. What we can offer you is a space to explore varied technologies and quench your techie soul. As a Analyst, you will capture data to translate and transform it into a processing language and build industry specific solutions based on industry needs, manage and upgrade existing applications Must-HaveITSM, Splunk, Dynatrace, Scripting, Unix , Postgres or Oracle , Java , Networking concepts, strong database concepts, F5 load balancer Production Support, Splunk or Dynatrace, Scripting (Unix/Linux), Oracle/PostgreSQL, JAVA, Payment Gateway application support Good-to-Have Linux Administration, Apache Tomcat, Server Administration Responsible for maintaining Production environment and provide Level-2 support for Payment Gateway Services application. Strong knowledge of ITSM/ITIL Process, incident and problem management experience. Responsibility Triaging and troubleshooting incidents perform root cause analysis post incident remediation, resolving tickets and restoring services as per the SLA. Collaborate and coordinate with internal and external stakeholders during incident or outages. Keep all stakeholders updated during the incident lifecycle and escalate as required as per the predefined call structures. Have a strong knowledge of Payment system and/or payment application from financial/banking domain. Minimum Qualification: 15 years of full-time education Minimum percentile of 50% in 10th, 12th, UG & PG
Job Particulars
Role it software engineer
Education Diploma, B.Com, M.Com, BCA, BE/B.Tech, BSc, MCA, ME/M.Tech, MSc, PG Diploma, 12th Pass (HSE)
Who can apply Freshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment Type0
Job Id1101924
Job Category IT/Software , Diploma
Locality Address
State Maharashtra
Country India
About Company
Tata Consultancy Services Limited
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