Loan Officer Jobs in Navi Mumbai - Mumbai Rozgaar Pvt Ltd
Job Description
- Prospecting with suspect leads. A suspect is a person who has still not decided on taking a loan.
- Converting a suspect to a prospect. This involves the following:
- Establishing contact with the prospect, this could involve several calls and may need a call at a time beyond office hours.
- Need Analysis
- Eligibility Profiling
- Setting up an appointment
- Follow up with the prospect post every meeting with the sales officer until conclusion
- Basis feedback from the prospect, seek interventions from the senior sales resource or by your own-self in satisfying customer needs with the objective of converting the prospect to a customer
- Responsible for conversion of suspects to prospects to customers
- Prompt calling to all suspects / prospects
- Timely follow up with all prospects
- Cordial relationships with the sales officer mapped, collaborating with the sales officer in providing feedback, seeking feedback from him on your performance
- Responsible for complete knowledge of company products and policies as well as those of competition
- Accuracy
- Product Knowledge
- Appraisal Skills
- Punctuality & TOS
- TAT commitments
- Ability to handle objections
- Updating the software. You must capture your conversation with the customer effectively such that a third person is able to carry on the conversation with the customer where you left off.
- Generating References: The quality of your conversation and your ability to connect with the customer is also reflected in the number of references that you generate.
- Providing market feedback to the supervisor: It is important to share with your supervisor any trends that you come across whilst speaking to a prospect.
- Examples could be objections from prospects regards the processing fee being charged by us vis-à-vis the same being charged by a specific competitor.
Job Particulars
About Company
Mumbai Rozgaar Pvt Ltd, offers end-to-end temporary / flexible staffing solutions that helps clients mitigate costs, enhance productivity, and manage workforce, in a more effective and efficient manner.
With a strong presence in India as well as an extensive experience background in this field, we ensure that you reap maximum benefits. We provide smart, innovative HR Solutions in all our branches all around the country: whether that is in Mumbai, Delhi, Banglore, Chennai, Kolkata or Hyderabad. Acquiring temporary staff significantly reduces resource allocation costs, and offers you the flexibility to deploy Human Resources for a limited or a fixed period when required.
One of the key benefits of allocating temporary resources is that it leaves ample space for assessment of the employee, before recruiting him/her permanently.