Management Trainee Jobs - Mumbai - TalentTurf

Eligibility : BVSc, BBA/BBM, BCA, BHM, BEd, B.Com, BA

Location : Mumbai

Last Date : 09 Oct 2016

Experience Required: 6 Months-2 Years

Hiring Process : Face to Face Interview

Skills: Verbal Communication

TalentTurf - Job Details

  • Recruiting and screening of Mystery Shoppers.
  • Training and qualification of Mystery Shoppers.
  • Design and program Customer Experience Measurement questionnaires.
  • Timely scheduling and follow up to ensure completion of fieldwork.
  • Review and check Customer Experience Measurement reports on a timely basis.
  • Scrutinizing reports for any discrepancies.
  • Ensuring the report quality by checking for grammatical and/or contextual errors and punctuation.
  • Grade reports according to specified standards and provides concise feedback to Mystery Shoppers, etc.
  • Timely and correct invoicing to Clients.
  • Provide Clients with weekly/monthly updates and overviews on their Customer Experience Measurement Program.
  • Assist in any other business related activity on a timely basis, as assigned.

Skills Required:

  • Advanced knowledge of Microsoft Office (Outlook, Excel, and Word) and the Internet.
  • Ability to communicate (written and verbal) effectively and professionally in a timely manner.
  • Detail oriented with strong logical abilities.
  • Highly Self Motivated.
  • Demonstrates responsible, ethical and honest behavior in all tasks and responsibilities.

Salary As Per Industry Standards

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