Management Trainee - Sales Jobs in Chennai - Altek beissel needles Ltd

1.     SUMMARY OF FUNCTIONS

Servicing the customers in a systemized way and preparation of suitable reports for analyzing and improving the efficiency.

2.     ESSENTIAL DUTIES AND RESPONSIBILITIES

Domestic:

• Dealing all type of customers (Wholesalers, Dealers, Retailers, End customers, Tailors, Institutional)
• Understanding customer requirement and thus converting enquires into orders.
• Acknowledging orders received by customers.
• Preparing Proforma Invoice and Maintaining records of enquires, orders and dispatches.
• Tracking sales orders to ensure that they are scheduled and sent out on time.
• Coordinating with Sales Executives when required.
• Customer follow-up for Clearing outstanding payment
•  Coordinating with factory personnel for regular supply of needles.
• Resolving any sales and after sales related issues with customers.

• Interacting with Courier people for proper supply of goods or for any dispatch complaints.
• Preparing E-way bill for appropriate dispatches and maintain records
• Preparing all other possible documents for dispatch to courier people.
• Follow up with the ‘C’ customers for new orders.
• Checking availability of Packing materials ahead of dispatch in a planned manner. If materials are below stock level, purchase request had to be initiated well ahead of dispatch.
• Checking stock of Promotional items from time to time. If materials are below stock level, purchase request had to be initiated well ahead of dispatch.
• Preparation of Daily/Weekly/Monthly reports.
• Updating pending order details and daily dispatch details.
• Sharing the dispatch details to customers
• Arranging dispatch for invoiced customers and Co-ordinating with packing department to ensure dispatches.
• Processing Monthly TA bills for Sales Executives
• Updating New customer details in Data Base/Tally Ledger
• Ensure correctness of prepared orders/Invoice.
• Obtaining KYC forms from new customers and ensuring correctness of the data’s before starting any business communication.
• Sales Promotion and marketing activities whenever required.
• Initiating tele sales whenever required.
•  Mass mailing, Social Marketing

Export:

• Tracking sales orders to ensure that they are scheduled and sent out on time.
• Arranging dispatch for invoiced customers and Co-ordinating with packing department to ensure dispatches.

• Checking availability of Packing materials ahead of dispatch in a planned manner. If materials are below stock level, purchase request had to be initiated well ahead of dispatch.
•  Acknowledging orders received by customers.
• Maintaining records of enquires, orders and dispatches.
• Updating pending order details
• Interacting with Courier people for proper supply of goods or for any dispatch complaints.
• Preparing E-way bill for appropriate dispatches and maintain records
• Preparing all other possible documents for dispatch to courier people.
• Handling Customer complaints and resolving them.
• Updating New customer details in Data Base/Tally Ledger
• Ensure correctness of prepared orders/Invoice.
• All the documents and information are company property. Hence, confidentiality to be maintained.

3.  ORGANISATIONAL RELATIONSHIPS

      Reports to Marketing Director

4.  QUALIFICATION

• Graduate or Equivalent by qualification. 
• Good communications skills and the ability to work in a team is essential. 
• Good leadership skills are beneficial. 
• Computer skills needed.