Manager - Fixed Deposits Jobs in Gurgaon - Bajaj Finance Limited
Job Description
Manager - Fixed Deposits
3 - 6 years of experience
Gurugram
Duties and Responsibilities :
• Delivering a comprehensive service to enquiring customers.
• Possibly delegating certain customer enquiries to specific teams.
• Managing a large number of incoming calls and emails.
• Keeping a record of customer interaction and details of actions taken.
• Responsible for the day to day operations & ensuring full compliance with all laid down procedures and processes.
• Lead and Manage day to day operations with focus on consistent delivery of excellent customer experience.
• Works independently and takes ownership of issues, including accurate & tactful resolutions of queries and escalations from both internal and external customers.
• Provide Operational support to staff including guiding them on the company’s policies and procedures on operational matters.
• Involved in process streamlining/ improvement of processes to improve operational efficiency and provide better customer service
Additional Information :
• Diploma or degree in Banking or Finance.
• Minimum 2 years of relevant experience is preferred.
• Exhibits management skills that inspires high performance from staff.
• Operational knowledge of NBFC’s regulations.
• Good verbal and written communication skills
• Effective interpersonal skills with both internal and external customers.
Job Particulars
Role hr admin
Education Diploma, Any Graduate
Who can apply Experienced (3 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id791486
Job Category Recruitment
Locality Address
State Haryana
Country India
About Company
Our employees are our greatest brand ambassadors. We hire individuals who are self - driven & believe in themselves and their ability to deliver. Our 13 cultural anchors are the DNA of our organization and help us get the right fitment for our organization – individuals who are hand-in-glove fit to the roles in terms of their experience & skills and have the ability to align to our organization culture.
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