Marriott For Reservations Executive in Chennai
Job Description
Job Title: Reservations Executive
Company: Marriott
Location: Chennai
Job Category: Reservations Sales
Job Description:
- Oversee accuracy of room blocks, reservations, and group market codes.
- Communicate company values and/or culture to new employees.
- Review and implement new Reservations procedures.
- Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
- Identify guest reservation needs and determine appropriate room type.
- Verify availability of room type and rate.
- Explain guarantee, special rate, and cancellation policies to callers.
- Accommodate and document special requests.
- Answer questions about property facilities/services and room accommodations.
- Follow sales techniques to maximize revenue.
- Input and access data in reservation system.
- Respond to any challenges found for accommodating rooming requests.
- Set-up proper billing accounts according to Accounting policies.
- Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.
- Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
Job Particulars
Role others
Education Any Graduate
Who can apply Freshers
Hiring Process Written-test
Employment TypeFull Time
Job Id181736
Job Category Hospitality , Others
Locality Address
State Tamil Nadu
Country India
About Company
Marriott International, Inc., is a global leading lodging company with more than 4,200 properties in 79 countries and territories. Marriott International reported revenues of nearly $14 billion in fiscal year 2014. Founded by J. Willard and Alice Marriott and guided by Marriott family leadership for nearly 90 years, the company is headquartered in Bethesda, Maryland, USA.
Jobs By Location
Chennai
Gurgaon
Hyderabad
Pune
Mumbai
Ahmedabad
Delhi
Kolkata
Bangalore
Noida
Others also searched for
Job & career videos Subscribe
