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Membership Coordinator Jobs - Bangalore - Snap Fitness

Eligibility : BA

Location : Bangalore

Last Date : 20 Dec 2016

Salary : 11000 - 12000 Rs Per Month

Snap Fitness - Job Details

  • we are an international fitness chain. looking for sales candidates who can be a responsible person in our fitness center.
  • Handling all the enquiries – Walk-ins and Telephonic.
  • Responsible for selling memberships at the club through Marketing &Promotional Activities.
  • Responsible for Targets.
  • Maintain accurate member details.
  • Travel across the country for pre-sales activities of new club launches.
  • To maintain the highest level of professional competence in the industry, exceed all standards, indices and benchmarks, and offer customers the latest and the best in the fitness industry.

The Job Description is divided into four major parameters.
  • Sales
  • Customer Service and satisfaction
  • MIS
  • Ethics 
  • Accountability
  • Supporting Actions
Sales
  • Attend to all walk-in's and understand their needs and appropriately handle the enquiries.
  • Ensure to collect the member details by filling up the enquiry form.
  • Brief them on the  benefits of joining our club
  • Ensure to collect the point of sale referrals (at least 50% referral lead generation)
  • Make regular follow up calls to the members and enquires for sales.
  • Promote and register group activities/ special events
  • Work on creative strategies to improve sales in the club through cross promos with neighboring establishments and corporate tie up’s etc.
  • Fix appointments with the nutritionist and trainers for diet counseling and work out chart.
  • Assist members with scheduling of appointments (from trial passes, prospects cards, prospect list etc.)
  • Follow 4 cylinders Model.
  • Ensure at least 40% revenue generation from new memberships

Customer Service and satisfaction.
  • Meet and greet every one with a smile.
  • You will be the single point contact for any enquiries.
  • Establish, assimilate and follow up on old members, new members, prospecting members on a regular basis for general customer feedback.
  • Ensure members participate in the customer sat survey (80%)
  • Maintain a professional representation at club both through appearance and action.
  • Maintain the front desk clean all the times

Software
  • Creating inquiry in the system after every inquiry leaves with follow up comments
  • Making trial entries of all who come with a trial pass
  • Generating bills and receipts from the software
  • Checking follow up report for number of calls to be made for the day on a daily basis and completing the number of calls by end of the day.
  • Member launch program calls for new members
  • Checking balance report on a daily basis to collect the same.
  • Ensure payments and credit slips are handed over to the accountant by EOD.
  • Maintain record of events promoted

Ethics and Core Values
  • Adhere to Company ethics and values.
  • Follow company policies, disciplines such as Punctuality to work, not work under the influence of alcohol and drugs etc.
  • One workable initiative or process improvement plan every month.
  • Anyone caught providing wrong  rumors about the Company, the Management is liable to take Severe Action against. No Tolerance towards defaming Company’s Reputation.

Hiring Process : Face to Face Interview

Job Role: Others

Apply Now

Note: This posting is done directly & exclusively on Freshersworld.com.

We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs.

About Snap Fitness

Snap Fitness is an international fitness chain. which has more than 58 centers across India.

Jobs by Location

Snap Fitness recruiting Membership coordinator fresher’s in Bangalore. The Snap Fitness vacancies for Membership coordinator is filled through Face to Face Interview etc.
Snap Fitness jobs for fresher’s are very common in nature as the company recruits a lot of fresher’s every year based on the skills . The candidates with BA are selected to full fill the vacancies in Others job field. The fresher’s applying for Membership coordinator should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to Snap Fitness recruitment, fresher’s are mostly chosen for the department Others. To learn more about the current jobs and other details, it is better to go through official site of Snap Fitness and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of Snap Fitness and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.