Network Administrator Jobs in Gurgaon - For A Client Of TeamLease Service Limited
Job Description
· nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; To provide next level technical suppot nbsp; for Global customer service centers and Backbone supervision centers nbsp; by resolving low to medium complex backbone network problems referred to the team in an effective and timely manner keeping in view functional KPIs · nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; To identify Backbone network congestion issues and co-ordinate with Network planning and rollout nbsp; teams to ensure timely capacity upgrades · nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; To contribute to Network performance and customer satisfaction business objectives nbsp; by providing high quality second level technical support on all backbone network platforms and services in Orange Business Services · nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; To implement nbsp; assigned high impact and complex changes on the backbone network infrastructure while demonstrating highest adherence to network change management procedures nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; To generate “Technical Incident Reports” for major network incidents and problems | nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; To gain and apply technical and soft skills as per individual objectives nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; To achive NSS KPI targets nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; To contribute to customer satisfaction and Network Performance KPI targets |