Network Engineer Jobs in Mumbai All, Mumbai, Navi Mumbai - For a client of TeamLease Services Ltd
Job Description
Able to understand the large LAN/WAN setup
· Maintain network devices like switches, routers.
· Able to handle Level2 support for network issues
· Adheres to SLA
· Escalate issues on time
· Follows up on pending issues and ensures closure as per SLA
· Keeps close track of open issues
· Conduct config audits regularly & fix the config gaps
· Provide support to other teams involved
· Maintain & update different trackers like Case tracker, RMA tracker, Audit reports
· Prepare weekly reports to be shared with Customer
· Prepare monthly reports for Monthly Review
· Keep track & follow up pending issues till closure
· Support the project team in implementation of new setup