Network Support Executive Jobs in Noida - Netzi Broadband Services Pvt Ltd
Job Description
Works on the customer service Desk and pro-actively make calls to resolve customer issues.
Working on Soft Switches VOS, VPS,NEXGE & Itel
Proactively monitoring all the quality parameters such as ASR, ACD, PDD, NER for both inboundtraffic from the carrier and outboundtraffic sent to the carrier.
Cause code wise CDR analysis and escalation for the bad behavior of ILD POI of network to the remote end.
Working on VoIP Protocols like SIP (Session Initiation Protocol).
Raise complaints and request to international Carrier and Coordinate with them.
Job Particulars
About Company
Netzi is established in 2017, we are “B” class ISP licenses holder. Netzi Providers and the preferred choice for connectivity services for hop’/.. nb exgme & business, committed to enhancing the lives of its customers by providing world-class internet services. Our vision is to revolutionize broadband services in by providing simple-to-understand yet state-of-the-art services that will enable people of our country to do so much more in their daily lives, thereby bringing them unprecedented advantage and joy, ultimately resulting in their success.
