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Non-Voice Customer Support (Tech) Jobs in Chennai - Devza

Non-Voice Customer Support Tech

Devza
experience-icon 0 Years
salary-icon Not disclosed
qualification-icon Any Graduate
Expired

Posted: 31 Mar 21

Job Description

About the internship
Selected intern's day-to-day responsibilities include:

1. Handling real-time chat support of the customers while taking into consideration the customers' level of understanding
2. Monitoring customer complaints on social media and reaching out to assist with precise information
3. Engaging proactively with customers to ensure smooth after-sales support
4. Resolving technical issues promptly using available resources within the company
5. Adapting to our technology to troubleshoot the issue using remote desktop connections like AnyDesk, TeamViewer, etc.
6. Maintaining all the records of the customers and performing the database work daily
Skill(s) required
  • MS-Office
  • MS-Word
  • MS-Excel
  • English Proficiency (Spoken)
  • English Proficiency (Written)
  • Learn these skills on Internshala Trainings
    Who can apply

    Only those candidates can apply who:

    1. are available for full time (in-office) internship

    2. can start the internship between 29th Mar'21 and 3rd May'21

    3. are available for duration of 3 months

    4. have relevant skills and interests

    Other requirements

    1. Must have the ability to multitask, set priorities and manage the time effectively

    Perks
  • Certificate
  • Letter of recommendation
  • Job offer
  • Additional Information

    Job offer: On successful conversion to a permanent employee, the candidate can expect a salary of Rs. 3 to 4 Lac/annum

    Number of openings-3

    Certificate: Will be provided at the end of the Internship

    Job Particulars

    Education Any Graduate
    Who can apply Freshers
    Hiring Process Face to Face Interview
    Employment TypeInternship / Projects
    Job Id1164854
    Job Category BPO
    Locality Address
    Country India

    About Company

    Devza is a well-capitalized multi-product company like Google. We're shipping high-quality SaaS products for consumers and businesses. We're offering an innovative startup culture but with the financial stability of an established corporation. Our first product was based on a subscription model before SaaS was a mainstream thing. We built it remotely before COVID made remote work cool. We started out in 2008, as 15-year-old kids, and the only thing we had was access to the internet and a hunger to build. We bootstrapped our first product into multi-million dollars in sales without having access to a single dollar as an investment.
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