North East Small Finance Bank Recruitment 2021 - Single Window Operator Government jobs in Guwahati

Single Window Operator

North East Small Finance Bank

1 to 2 Years

Not disclosed

Expired

Posted: 07 Oct 21

Job Description

1. Post Name: Single Window Operator

2. Job Description:

a. Manage single window transaction counters for cash, cheque and DD transactions

b. Service branch walk-in customers and ensure customer queries are addressed on a timely basis

c. Manage relationships with key customers and prospective high net worth customers

d. Ensure exceptional customer service to customers and proactively sell of bank products based on the customer needs

e. Ensure quick resolution of customer issues which are escalated and take required action as per guidelines

f. Monitor customer service related key performance indicators such as customer wait time and customer migration

g. Ensure compliance to banking guidelines, quality framework and audit requirements

h. Ensure compliance with Know Your Customer (KYC), Anti- Money Laundering (AML), audit and other regulations in the branch

i. Support in dealing with external and internal auditors; drive follow-up of inspection & audit reports & ensure rectifications as required

3. Qualification: Graduation in any discipline from a recognized university.

4. Experience: Fresher's/Minimum 1-2 years experience in Branch Banking teller/single window activities.

5. No. of Position: 18

6. Location: The selected candidates posting shall be across North East States and as deemed fit by Management from time to time.

Job Particulars

Role hr admin

Education Any Graduate

Who can apply Experienced (1 to 2 Years)

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id1326119

Job Category Govt Jobs , Bank , Recruitment

Locality Address

State Assam

Country India

About Company

On September 16, 2015, Reserve Bank of India awarded the “In-principle approval” to set up Small Finance Bank (SFB) to 10 Financial Institutions, including RGVN (North East) Micro Finance Limited. The only institution from North-Eastern state of India to receive this recognition to establish Small Finance Bank. The main objective behind setting up small finance bank by RBI was to drive the objective of financial inclusion by making provision of savings and to provide credit to small business units, small and marginal farmers, micro and small industries and other unorganized sector entities, through high-end technology, low cost operations.

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